GE XPIO13SWBB Repair

It will not start

No lights, no sound, no ice. When the XPIO13SWBB, a black GE Profile Opal countertop nugget ice maker, shows no sign of life, work backward from the wall. BB closes the number as the black finish code.

The wall, the cord, the lid

1. Plug a lamp into the same outlet. Many kitchen outlets sit on GFCI circuits that trip when something splashes, and a tripped one looks like a dead appliance.
2. Look at the cord for kinks, especially if the unit was pushed against a backsplash.
3. Reseat the lid and the reservoir, since a piece that sits slightly crooked can keep any countertop appliance from starting.
4. Try another outlet if you can do so safely.

If the lamp works and the ice maker does not, that is useful to report. A power strip with a switch or a plug adapter can also be the weak link, so use a wall outlet when testing.

It starts but does not make ice

That path leads to water, scale or the cooling side, and the details differ unit by unit, so we sort them out at the counter. Our article on the cleaning and water-supply habits mentions the owner routines the manual allows.

Moving the unit

Countertop ice makers get moved for cleaning, remodels and parties. A unit moved while full of water, or tipped on its side, may behave oddly afterward. Let it sit upright for a while before restarting, and tell us what happened. If the unit came from a storage closet or a garage after a long rest, wipe the interior parts the manual lets you reach, run fresh water through the normal fill, and look at the cord and plug for damage from being wrapped tightly around the body.

What to expect

Give us the full number from the label, the outlet test result and the last time it worked. We diagnose, write the estimate, and make no repair without your approval. Read the pages for GE Ice Maker Repair and GE Ice Makers, or check the model GE XPIOX3SYMO if you are comparing numbers.