GE Refrigerator CC Error Code
GE refrigerator showing CC: the temperature is off. Check the controls first.
Model Reference
GE GFE28GMKES Repair
The GFE28GMKES is a 27.7 cu ft GE French-door refrigerator with a slate finish. Our visit starts with finding the cause, not with a parts list.
Model number
GFE28GMKES
About this model
Model overview
Two doors, one seal line
A French-door refrigerator opens like a cabinet: two narrow doors across the fresh-food compartment, with a freezer below. The GFE28GMKES carries that layout at 27.7 cu ft, which makes it one of the larger GE refrigerators on this site. GE places the GFE group among its French-door models, and the ES code closes the number to mark a slate finish.
The two-door design has a quirk that explains many service calls. The doors meet in the middle, so the seal there depends on both doors hanging square and the gasket lying flat along the vertical edge. A door that has dropped slightly, or a gasket with a crease, lets warm room air into the compartment. You may see sweating on the shelves, a cooler top shelf than bottom, or a unit that runs long.
Symptoms and what they point to
| What you notice | Check from outside | What it can mean |
|---|---|---|
| Moisture or frost along the center seam | Close both doors slowly and look for a gap | Gasket crease, door alignment, or the doors not meeting evenly |
| Fresh-food side warm, drawer freezer fine | Clear shelves of anything blocking vents | Airflow between the compartments |
| Message such as GE Refrigerator CC code | Read the temperature controls | Settings or a cooling fault, confirmed on site |
| Ice stops | Note whether the water also stopped | Ice-making or supply issue; see GE Refrigerator CI code |
Before you call
Look at the plug, outlet and breaker. Check that the water supply valve to the refrigerator is open if your model makes ice or dispenses water, and that the line behind is not pinched where the fridge was pushed back after cleaning. Do not take off kick plates or rear covers. If frozen items are softening, GE Refrigerator FF code may appear; move them to another freezer if you can.
If water runs toward cords, read leaks near outlets to know when to unplug and call at once.
Visit details
A refrigerator this wide needs a clear path, and old San Francisco buildings sometimes have turns that a 27.7 cu ft cabinet cannot make, so mention narrow halls or a front stair. We find the cause on site, hand you a written estimate, and carry out the repair only after you approve it. More about GE Refrigerator Repair is on its own page, and the GE Refrigerators guide shows how GE names the French-door, top-freezer and bottom-freezer groups. The larger-capacity GE GNE27JGMWW has a similar footprint class.
Model-information disclaimer. Confirm your exact model number and specifications with your appliance documentation before booking a repair. Model pages are for identification and compatibility reference.
FAQ
Frequently asked questions
It is listed at 27.7 cu ft, and it is a French-door refrigerator.
The center seam is a common place for warm air to enter. A creased gasket or a door that no longer hangs level can be the cause, and we check both on site.
ES is the slate finish code at the end of the number. It describes the exterior color only.
Diagnostics
Error codes for this appliance
Fix it right
Repair service
Refrigerator
GE and GE Profile refrigerator repair for homes across San Francisco and the Bay Area, with in-home diagnosis and a written estimate…
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Book a repair
Tell us what’s wrong — we’ll take it from there
Share a few details and we’ll confirm an appointment. Prefer to talk? Call us and we’ll help right away.
Phone
(415) 729-2045
Hours
Mon–Sat: 8:00 AM – 7:00 PM
Service area
San Francisco Bay Area, California